1. Sphota
  2. Guides
  3. Conversion copywriting

What is conversion copywriting?

A plain-English guide to what it is, how it differs from other kinds of copywriting, how it’s done, and how to tell whether you need it.

By Mo, Sphota · Updated · 7 min read

The short answerConversion copywriting is writing with one job: getting a specific reader to take a specific action, such as enquiring, booking, buying or signing up. It starts from the words customers already use to describe their problem, and every line is judged by whether it moves that reader closer to the next step.

How it differs from other copywriting

All copywriting is writing for business. What sets conversion copywriting apart is that it has one measurable goal per page, and it is written from research into the reader rather than from a brief about the company.

TypeMain goalJudged by
Conversion copywritingGet one reader to take one actionEnquiries, sign-ups, sales from that page
Brand copywritingShape how people feel about a companyRecall, tone, consistency
SEO copywritingBe found in search resultsRankings and search traffic
Content writingInform or educate a readerReading time, shares, return visits

These overlap. A landing page can rank in search, sound like the brand and still be judged on enquiries. The difference is which goal wins when they pull in different directions.

How conversion copy is written

  1. Research the reader. Read customer emails, reviews, sales-call notes and support questions. Note the exact phrases people use for their problem and the doubts that stop them buying.
  2. Pick one action. Decide what the page is for: one enquiry, one booking, one sign-up. Everything else is secondary.
  3. Order the message. Lead with what the reader cares about most, then answer their doubts in the order they arise. The headline gets the most work because it decides whether anyone reads on.
  4. Write, then cut. Remove anything any business could say (“innovative”, “quality”, “solutions”) and every claim the business can’t stand behind.
  5. Measure. Compare the action rate before and after, or A/B test the old and new versions where traffic allows.

An example, before and after

A rewrite for a fictional invoicing app for freelancers:

BeforeThe all-in-one invoicing platform for modern businesses. Streamline your billing workflow with powerful, easy-to-use tools.

AfterGet paid on time without writing the awkward email.

The first version could describe any billing product and doesn’t say who it’s for. The rewrite names the reader’s real goal, which is being paid without chasing anyone, and the exact moment they dread.

Where it matters most

  • Homepages, because the first screen decides whether visitors stay. Try the five-second homepage test.
  • Landing pages that receive paid or search traffic, where every lost visitor has a cost.
  • Email sequences: welcome, launch and win-back emails, where each email has to earn the next open.
  • Pricing and checkout pages, where unanswered doubts turn into abandoned carts.

Signs you need it

  • People who meet you understand your offer, but people who read your website don’t.
  • The page gets visitors and too few enquiries.
  • Your headline could be swapped onto a competitor’s site and still make sense.
  • Sales calls keep answering the same questions the website should have answered.

Questions

Is conversion copywriting the same as SEO copywriting?

No. SEO copywriting is written to be found in search. Conversion copywriting is written to make the reader act once they arrive. A good page needs both: search brings the visitor, conversion copy turns the visit into an enquiry.

Can AI write conversion copy?

AI tools produce drafts quickly, but they start from your prompt rather than from what your customers actually say, and they can’t judge which claims your business can honestly stand behind. The research and the judgement about what to cut are the core of the work.

How do you measure whether conversion copy worked?

By the action the page was written for: enquiries, bookings, sign-ups or sales from that page, compared before and after the change. Where traffic allows, an A/B test of the old and new versions gives the clearest answer.

Does better copy guarantee more sales?

No. Results also depend on the offer, price, traffic and timing. Clear copy removes the reasons people leave without asking, which is why it is usually the cheapest fix to try first.

Related: The five-second homepage test